ARTICLE 1 – PERSONAL INFORMATION COLLECTED

When you purchase something from our store, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable) : With your permission, we may send you emails about our store, new products and other updates.

ARTICLE 2 – CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How can I withdraw my consent?

If, after you have given us your consent, you change your mind and no longer consent to us contacting you, collecting your information or disclosing it, you may notify us by contacting us at info@kanaflow.com or by mail at: BEE FLOW 37 RUE DES SECHOIRS 24370 CARLUX.

ARTICLE 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

ARTICLE 4 – Our store with WooCommerce

Our store is hosted on OVH in France. They provide us with website hosting for our online e-commerce platform, allowing us to sell our services and products to you with WooCommerce.

Your data is stored in the data storage system and databases managed by our company. Your data is kept on a secure server protected by a firewall. All your data is encrypted, and only a few people from our team have access to it. If someone were to copy it, they would not be able to do anything with it because it is encrypted and coded with a strong security key.

Payment :

If you choose a direct payment gateway to complete your purchase, WooCommerce never stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your order. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card data by our store and its service providers. We typically use European payment gateways that fully meet European payment security standards, including two-factor validation and 3D Secure, ensuring that your data is stored on European servers.

ARTICLE 5 – SERVICES PROVIDED BY THIRD PARTIES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies carefully to understand how your personal information will be handled by these providers.

Certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. If you proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. For example, if you are located in Belgium and your transaction is processed by a payment gateway located in the Netherlands or Greece, then your information may be subject to disclosure under European law.

Once you leave our site or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms of Service.

Links

When you click on links on our store, you may leave our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

ARTICLE 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Cookies

Here is a list of cookies that we use. We have listed them here so that you can choose whether you want to allow them or not:

• _session_id: unique session identifier, allows WooCommerce to store information about your session (referrer, landing page, etc).
• _WooCommerce_visit: No data held, Persistent for 30 minutes from the last visit. Used by our website provider's internal stats tracking system to record the number of visits.
• _WooCommerce_uniq: No data held, expires midnight (relative to the visitor) of the next day. Calculates the number of visits to a store by a unique customer.
• cart: unique identifier, persistent for 2 weeks, stores information about your shopping cart.
• _secure_session_id : unique session identifier.
• storefront_digest : unique identifier, indefinite if the store has a password, used to determine if the current visitor has access.

ARTICLE 7 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

ARTICLE 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time. Please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT DETAILS

If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@kanaflow.com or by mail at:

BEE FLOW

37 DRYER STREET

24370 CARLUX

VAT: FR26533421467
Email: info@kanaflow.com
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